On the internet, content may be king, but connecting users is the key to building an empire. The Norwegian media giant Schibsted learned this lesson the hard way, and then used it to thrive in an online news market where many others have failed. Through the lens of his new book, The Content Trap, professor Bharat Anand discusses Schibsted’s resounding success, how bringing users together drives revenue, and the importance of media companies adopting a “digital-first” approach.
By some accounts, only 5 to 6 percent of people around the world get the cardiac treatment they need to survive. The rest perish. This statistic highlights the stark need for affordable, quality health care that can be delivered at scale, and a solution to that staggering problem has sprung up in, of all places, the Cayman Islands. Professor Tarun Khanna explains how a new hospital with a revolutionary cost structure and service model is making a name for itself on an island better known for bright sunshine and sandy beaches.
An unfortunate but necessary part of a manager’s job is having to let underperforming employees go. Knowing when and how to take that step with the company’s, the employee’s, and your own best interests in mind is a difficult task. Professor Joe Badaracco discusses the best ways to make hard decisions and deliver bad news, pulling from his case “Two Tough Calls” and his new book, Managing in the Gray.
The Affordable Care Act, or Obamacare for short, had three goals: make health insurance available, required, and affordable for everyone. There was just one problem—the launch of the Healthcare.gov website was a complete and utter failure. Professor Len Schlesinger delves into the enormous challenges involved with building, launching, and fixing Healthcare.gov, and how those administrative trials and triumphs are instructive for any managerial setting.